Privacy Policy

PKX77 ("we", "us", "our", "the Operator", "the Platform") is committed to protecting the privacy and personal data of every user ("you", "your", "User") who accesses or registers on the website available at pkx77.cam. This Privacy Policy sets out how we collect, use, store, share and safeguard personal information in connection with your use of our services.

This policy is written in clear English and applies to all users of the Platform, including users based in Pakistan — in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere. It forms part of our broader legal framework alongside the Terms & Conditions and the Responsible Gambling Policy.

By accessing the Platform, creating an Account or using any feature of PKX77, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree, please do not use the Platform.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, including name, contact details, financial data and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure and deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, the Operator of PKX77.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "KYC" means Know Your Customer — the identity and age verification process required under the Platform's compliance obligations.
• "Cookies" means small data files placed on your device by the Platform to support functionality, analytics and personalisation.
• "Account" means a registered user account on the PKX77 Platform.
• "Third-Party Processor" means service providers engaged by the Operator to support Platform operations, including payment processors, analytics providers and KYC verification services.

PKX77 collects personal data from you in the following categories and contexts:

3.1 Registration & Account Data

When you create an Account on PKX77, we collect the personal information you provide, which typically includes:

• Full legal name
• Date of birth (for age verification purposes)
• Email address and contact phone number
• Residential address (for users required to provide proof of address during KYC)
• Username and encrypted password
• Preferred currency (PKR or other supported currencies)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and to verify your age and identity, we may collect:

• Copy of a valid government-issued photo ID such as a Pakistani CNIC (Computerised National Identity Card) or international passport
• Proof of address documentation such as a utility bill or bank statement
• Selfie photograph or liveness verification recording
• Payment method ownership documentation where required

3.3 Financial & Transaction Data

We record financial transactions associated with your Account, including deposit amounts, withdrawal requests, payment method references, transaction timestamps and associated currency values in PKR or other supported denominations. We do not store full payment card numbers or sensitive authentication data directly.

3.4 Usage & Technical Data

We automatically collect technical data when you access the Platform, including:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session duration, pages visited and features used
• Clickstream data and interaction logs
• Cookie identifiers and similar tracking technologies

3.5 Communications Data

If you contact our support team via live chat or email, we retain records of that communication including the content of messages, timestamps and the support agent responses. This data is used for quality assurance, compliance and dispute resolution purposes.

PKX77 processes your personal data for the following specific purposes:

We do not use your personal data for purposes beyond those listed above without providing prior notice and, where required, obtaining fresh consent.

PKX77 processes personal data under one or more of the following lawful bases, in accordance with applicable data protection frameworks:

• Contractual Necessity: Processing is required to fulfil our contract with you — namely, to operate your Account, process transactions and deliver the services you have requested.
• Legal Obligation: Certain processing — particularly KYC verification, AML monitoring and responsible gambling recordkeeping — is required by applicable law and our licensing obligations.
• Legitimate Interests: We process usage analytics, fraud detection signals and platform-improvement data based on our legitimate interests in maintaining a safe, functional and well-performing service, provided those interests are not overridden by your data protection rights.
• Consent: Where we rely on consent — for example, for optional marketing communications — we will obtain your explicit agreement in advance. You may withdraw consent at any time by updating your communication preferences in your Account settings or by contacting support.

PKX77 does not sell your personal data to third parties under any circumstances. We may share your data with the following categories of third-party processors solely to the extent necessary to operate the Platform and fulfil our legal obligations:

• KYC & Identity Verification Providers: Specialist third-party services that process identity documents, perform liveness checks and verify age on our behalf. These providers are contractually bound to data protection obligations equivalent to our own.
• Payment Processing Partners: Payment infrastructure providers that facilitate deposit and withdrawal transactions. References to Pakistani payment methods familiar to users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided for context only. PKX77 does not claim these providers endorse gambling transactions.
• Analytics & Performance Providers: Services that process anonymised or pseudonymised usage data to help us understand Platform performance and improve user experience.
• Fraud Detection & Security Services: Providers that analyse transaction and behavioural data to detect fraudulent or suspicious activity.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies or financial intelligence units where required by law or court order.

PKX77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session and analyse usage patterns. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly — including session management, login persistence and security tokens. These cannot be disabled without affecting core functionality.
• Functional Cookies: Remember your preferences such as language settings, display options and notification choices. These improve your experience but are not essential.
• Analytics Cookies: Collect anonymised or pseudonymised data about how users interact with the Platform — pages visited, session lengths and feature usage. This data helps us improve the Platform over time.
• Marketing & Targeting Cookies: Used to deliver relevant promotions and measure the effectiveness of marketing campaigns where you have consented to receive such communications.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookie categories may affect Platform functionality. A cookie consent mechanism is presented on your first visit to the Platform.

PKX77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account's active status plus any legally mandated retention period following account closure.
• KYC Documentation: Retained in accordance with AML legislation and applicable licensing requirements — typically for a minimum period following account closure as mandated by the relevant regulatory framework.
• Financial Transaction Records: Retained for the minimum period required by applicable financial regulations and AML law.
• Support Communications: Retained for quality assurance and dispute resolution purposes for a reasonable period following the resolution of each interaction.
• Analytics Data: Aggregated and anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in line with our internal data lifecycle management procedures.

PKX77 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or disclosure:

• All data transmission between your device and the Platform is protected by TLS/SSL encryption over HTTPS.
• Passwords are stored using one-way cryptographic hashing — PKX77 staff cannot retrieve your plaintext password.
• Sensitive data including KYC documents is stored in encrypted form in access-controlled environments.
• Access to personal data by internal staff is restricted on a need-to-know basis with role-based access controls.
• Regular security assessments and penetration testing are conducted to identify and address vulnerabilities.
• Optional two-factor authentication (2FA) is available to Account holders to add an additional layer of login security.

Subject to applicable data protection law and any overriding legal obligations, you have the following rights with respect to your personal data held by PKX77:

To exercise any of the above rights, please contact us via the details provided in the Contact Us section. We may need to verify your identity before processing certain requests. We aim to respond within 30 days of receiving a verified request.

PKX77 is strictly an adults-only platform. We do not knowingly collect, process or retain personal data from individuals under the age of 18, or the higher minimum age required by the applicable operator license jurisdiction.

Age verification is a mandatory step in the Account registration and KYC process. Any Account found to be registered by or on behalf of a minor will be immediately suspended, the Account will be closed, and any balance may be subject to forfeiture pending investigation. We take this obligation seriously and apply active age verification controls in line with our responsible gambling commitments.

PKX77 is an English-language platform designed for users including those located in Pakistan. This Privacy Policy is written to be accessible and understandable for Pakistani users across all major cities.

Pakistan does not currently have a single comprehensive data protection statute equivalent to the EU General Data Protection Regulation (GDPR). However, the Personal Data Protection Bill has been under consideration, and various sector-specific regulations may apply. PKX77 applies data protection principles consistent with international best practices regardless of the specific legal framework applicable in Pakistan at any given time.

Pakistani payment method references used on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar local references for Pakistani users only. PKX77 does not claim that any of these institutions endorse, support or have any affiliation with gambling transactions. Transaction data processed through any payment method is handled in accordance with this Privacy Policy and applicable financial compliance requirements.

This Privacy Policy does not constitute legal advice. Users in Pakistan are solely responsible for understanding the privacy and data protection laws applicable to them in their specific jurisdiction.

PKX77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform operations. When material changes are made, the version number and effective date at the top of this page will be updated accordingly.

Where changes significantly affect the way we process your personal data, we will provide notice through the Platform or via email to your registered address. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to any amendment, you must stop using the Platform and may request account closure by contacting support.

We encourage all users to review this Privacy Policy periodically. Archived versions of this policy may be requested from our support team where relevant to a specific query or dispute.

If you have any questions, concerns, access requests or complaints relating to this Privacy Policy or the way PKX77 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 within the Platform interface — the fastest route for urgent data queries or account-specific concerns.
• Email: [email protected] — for formal data subject requests, written privacy queries or complaint submissions. This email address is displayed as plain text only and is not a clickable link.
• Help Centre: A searchable knowledge base is available within the Platform covering common privacy, KYC and data management queries.

Support is available in English at all times. Urdu-language assistance is available through select channels — please indicate your preferred language at the beginning of your interaction. Response times for formal data subject requests may be up to 30 calendar days from receipt of a verified request.

We take all privacy complaints seriously. If you remain unsatisfied with our response to a complaint, you may have the right to escalate to a relevant data protection supervisory authority, depending on the laws applicable in your jurisdiction.